Bug Private Messages missing

Report a forum bug. Make a forum suggestion.

Moderators: Moderators, Moderators, Moderators, Moderators

Bug Private Messages missing

Postby Sawyer5665 on Tue May 18, 2010 3:36 am

Bug: Private Messages Missing
Description: After the forums came back up, my inbox/outbox is messed up. I'm missing a bunch of my read and sent messages. It says I have 53 messages, but only 4 from the inbox and 4 from the sent box are showing. This would not be a big deal, but it's saying that I have 1 new message that I can't read. It's not even showing the message in the inbox. I know I should have a new message, but I can't find it.
Testing environment: I am using Firefox, on Windows XP.
Image
Image
Image
DarthLocke made this awesome signature!!!


Take me to another place,
Take me to another land,
Make me forget all that hurts me,
Let me understand your plan.
User avatar
Sawyer5665
Show Expert
 
Posts: 3294
Joined: Tue May 13, 2008 4:31 pm
Location: Nashville, Tennessee
Gender: Male


Ads are removed for registered users






Ads are removed for registered users

Re: Bug Private Messages missing

Postby Iceman on Tue May 18, 2010 3:38 am

Others are having this problem too. We'll let you know when/if it gets resolved.
Image
ImageImage
ImageImage
Avengers, Assemble.
User avatar
Iceman
Administrator
 
Posts: 10189
Joined: Mon May 12, 2008 3:46 pm
Location: In Between Karen Gillan and Yvonne Strahovski
Gender: Male

Missing PMs

Postby Jeepy on Fri Jul 23, 2010 12:41 am

Hi guys, this might be an old problem but I've not been around much recently. Some of my old PMs are missing from my inbox subfolders, really sentimental ones that I've definitely not deleted. Is there any way to get them back please? :cry:
Jeepy
Emmy Nominee
 
Posts: 2371
Joined: Mon Feb 16, 2009 1:01 pm
Location: Irish Bristol
Gender: Female

Re: Bug Private Messages missing

Postby Sawyer5665 on Fri Jul 23, 2010 2:41 am

Yeah, and since this problem, it always says that I have one new message...even though I don't.
Image
Image
Image
DarthLocke made this awesome signature!!!


Take me to another place,
Take me to another land,
Make me forget all that hurts me,
Let me understand your plan.
User avatar
Sawyer5665
Show Expert
 
Posts: 3294
Joined: Tue May 13, 2008 4:31 pm
Location: Nashville, Tennessee
Gender: Male

Re: Bug Private Messages missing

Postby Sandiwich11 on Fri Jul 23, 2010 11:17 am

Everyone who had any messages when the forum went down will have the same problem unfortunately. We're still waiting to hear if anything can be done and will update when/if we hear anything :D
Image

Follow me on Twitter: Sandiwich11
User avatar
Sandiwich11
Former Staff Member
 
Posts: 7052
Joined: Mon May 12, 2008 2:08 pm
Location: The Zero Room
Gender: Female

Re: Bug Private Messages missing

Postby DarkUFO on Fri Jul 23, 2010 11:21 am

Yep, a while ago the forums got hacked and the databases were all deleted. We managed to recover 95% of everything OK. However due to the private nature of the PM's the indexes and databases were corrupted. We were able again to recover about 90% of all PMs etc.

However, the indexes become corrupt and as a result the the totals are not correct.

We've got a couple of support tickets with PHPBB support but so far we've been unable to fix it.
User avatar
DarkUFO
Administrator
 
Posts: 9036
Joined: Thu Feb 21, 2008 2:41 pm
Location: UK
Gender: Male

Re: Bug Private Messages missing

Postby Jeepy on Fri Jul 23, 2010 4:24 pm

Thanks for the update. I personally have about 170 pms missing, even more if we're counting sent ones. About 20 of them are more important to me than world peace, so if anything more could be done to get them back, now or in the future, I'd be ridiculously grateful.

Thanks guys :)
Jeepy
Emmy Nominee
 
Posts: 2371
Joined: Mon Feb 16, 2009 1:01 pm
Location: Irish Bristol
Gender: Female

Re: Bug Private Messages missing

Postby DarkUFO on Fri Jul 23, 2010 4:58 pm

I'm afraid it's very unlikely that any missing ones will be recovered. The hacker deleted and corrupted the indexes and tables. We were lucky to get any back at all I'm afraid.
User avatar
DarkUFO
Administrator
 
Posts: 9036
Joined: Thu Feb 21, 2008 2:41 pm
Location: UK
Gender: Male

Re: Bug Private Messages missing

Postby Jeepy on Fri Jul 23, 2010 5:06 pm

Thanks Dark.
Jeepy
Emmy Nominee
 
Posts: 2371
Joined: Mon Feb 16, 2009 1:01 pm
Location: Irish Bristol
Gender: Female

Re: Bug Private Messages missing

Postby HiroWorship on Sun Aug 01, 2010 1:18 am

Is there anyway to reset the New Messages count? Mine has been at 3 since the hack and I have none. I keep thinking I have a new message and when I look :cry: I don't
Image
Image
Image
Mafia Timer
Image thank you Heiots
User avatar
HiroWorship
Supporting Actor
 
Posts: 581
Joined: Sun Jan 11, 2009 7:16 pm
Gender: Female

Re: Bug Private Messages missing

Postby WEIRDMIND on Tue Feb 01, 2011 7:43 am

Hey guys

i just wondering why is that i can't sent any PM's, i try to sent PM many times but its go direct to my outbox
(not sent box)

can u help me with this :unsure:
Image
Image
ImageImage
Image
User avatar
WEIRDMIND
Show Expert
 
Posts: 47
Joined: Wed Nov 10, 2010 8:29 am
Location: Near To You (watch out loll)
Gender: Female

Re: Bug Private Messages missing

Postby DarkUFO on Tue Feb 01, 2011 8:11 am

Hi

It goes there until the person who you sent it to has read it

Sent from my Nexus One using Tapatalk
User avatar
DarkUFO
Administrator
 
Posts: 9036
Joined: Thu Feb 21, 2008 2:41 pm
Location: UK
Gender: Male

Re: Bug Private Messages missing

Postby WEIRDMIND on Tue Feb 01, 2011 9:59 am

oh ..i get it now (ok i think i sent PM to many now since i though it didn't sent :P)

Thanks DarkUFO and what is u meant by
Sent from my Nexus One using Tapatalk


sorry i'm slow :P
Image
Image
ImageImage
Image
User avatar
WEIRDMIND
Show Expert
 
Posts: 47
Joined: Wed Nov 10, 2010 8:29 am
Location: Near To You (watch out loll)
Gender: Female

Re: Bug Private Messages missing

Postby DarkUFO on Tue Feb 01, 2011 11:08 am

WEIRDMIND wrote:oh ..i get it now (ok i think i sent PM to many now since i though it didn't sent :P)

Thanks DarkUFO and what is u meant by
Sent from my Nexus One using Tapatalk


sorry i'm slow :P


It;s some text that's added automatically when I post from my Android Phone onto the Forums.
User avatar
DarkUFO
Administrator
 
Posts: 9036
Joined: Thu Feb 21, 2008 2:41 pm
Location: UK
Gender: Male


Return to Bugs & Suggestions


Who is online

Users browsing this forum: No registered users and 3 guests

cron